NFG Crypto, a brand of uBankxx LTD ("we," "us," or "our"), is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose information when you use our crypto payment processing services (the "Service"). 

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Information We Collect 

 We may collect the following types of personal information: 

• Account Information: When you sign up for our Service, we may collect your name, email address, contact information, and other details necessary to set up your account. This may include information you provide to us directly or information obtained from third-party platforms if you choose to connect your account.

• Transaction Information: We collect information about your cryptocurrency transactions, including sender and recipient wallet addresses, transaction amounts, and timestamps. This information is necessary to process transactions and provide you with transaction history.

• Verification Information: In order to comply with regulatory requirements, we may collect identification documents, such as government-issued IDs, to verify your identity. This helps us prevent fraud, money laundering, and other illegal activities.

• Device and Usage Information: We may collect information about your device, including your IP address, browser type, operating system, and usage patterns when you access or use our Service. This information helps us improve the user experience, troubleshoot issues, and analyze trends.

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How We Use Your Information

We may use the information we collect for the following purposes:

• To provide and maintain the Service: We use your information to deliver the Service, process transactions, and ensure the security of your account.  

• To process transactions and facilitate cryptocurrency payments: Your transaction information is used to facilitate the transfer of cryptocurrency and to provide you with transaction history and receipts.

• To verify your identity: We use verification information to comply with legal and regulatory requirements, including Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.

• To communicate with you: We may use your contact information to send you transaction notifications, account updates, and important service-related communications. We may also send you marketing communications or promotional offers if you have opted in to receive them.

• To improve and optimize our Service: We analyze usage data and feedback to identify areas for improvement, enhance the functionality of our platform, and personalize your experience. 

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Information Sharing and Disclosure 

We may share your personal information in the following circumstances: 

• With service providers and third-party partners: We may engage third-party service providers to assist us in providing the Service, such as hosting providers, payment processors, and identity verification services. These partners are bound by contractual obligations to protect your information and may only use it for the purposes of providing services to us.

• For legal and compliance purposes: We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal process. We may also share your information with law enforcement agencies or regulatory authorities if we believe it is necessary to prevent fraud, protect our rights or property, or ensure compliance with applicable laws and regulations.

• With your consent or at your direction: We may share your information with third parties if you have given us consent to do so or if you have instructed us to take specific actions with your information. 

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Data Security 

We take reasonable measures to protect the security of your personal information and to prevent unauthorized access, disclosure, alteration, or destruction of data. We use industry-standard security technologies and procedures to safeguard your information, including encryption, firewalls, and secure socket layer (SSL) technology for data transmission. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your information. 

 

Your Rights and Choices 

You have certain rights and choices regarding your personal information: 

• Access and Update: You have the right to access and update your personal information at any time. You can review and edit your account information by logging into your account settings.

• Delete: You may request the deletion of your account and associated personal information by contacting us at [contact email. Please note that we may retain certain information as required by law or for legitimate business purposes.

• Opt-out: You may opt-out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.

• Restrict Processing: You may request that we restrict the processing of your personal information under certain circumstances, such as if you believe the information is inaccurate or if you object to the processing of your information for certain purposes.

• To exercise any of these rights, or if you have any questions or concerns about this Privacy Policy, please contact us at support@nfg-crypto.com 

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of the page.

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Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights or make a complaint, please contact us at support@nfg-crypto.com