NFG Crypto, a brand of uBankxx LTD ("we," "us," or "our"), is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our crypto payment processing services (the "Service"). 

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Information We Collect

We may collect the following types of personal information:

• Account Information: When you sign up for our Service, we may collect your name, email address, contact information, and other details necessary to create and manage your account. Additionally, we may collect information related to your payment methods, such as bank account details or cryptocurrency wallet addresses.

• Transaction Information: In the course of providing our payment processing services, we collect transaction details, including sender and recipient wallet addresses, transaction amounts, timestamps, and any other relevant information necessary to facilitate cryptocurrency transactions securely and efficiently.

• Verification Information: To comply with regulatory requirements and prevent fraud, we may collect identification documents, such as government-issued IDs, to verify your identity. This information may include photographs or scans of your identification documents, as well as additional details necessary to authenticate your identity.

• Device and Usage Information: We may collect information about your device, including IP address, browser type, operating system, and usage patterns when you access or use our Service. This information helps us improve the performance, functionality, and security of our platform and enables us to analyze trends and optimize the user experience.

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How We Use Your Information

We may use the information we collect for the following purposes:

• Providing and Improving the Service: We use your information to deliver the Service, process transactions, and provide customer support. Additionally, we may use your information to identify and implement improvements to our platform, enhance security measures, and develop new features and functionalities.

• Compliance with Legal and Regulatory Requirements: We collect and process personal information to comply with applicable laws, regulations, and industry standards, including anti-money laundering (AML) and know your customer (KYC) regulations. This may include verifying your identity, conducting due diligence checks, and reporting suspicious activities to regulatory authorities.

• Communicating with You: We may use your contact information to communicate with you about your account, transactions, and important updates or changes to our policies or terms of service. Additionally, we may send you promotional or marketing communications if you have opted in to receive them.

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Information Sharing and Disclosure

We may share your personal information in the following circumstances:

• Service Providers: We may engage third-party service providers to assist us in providing the Service, such as hosting providers, payment processors, and identity verification services. These service providers are authorized to access your information only as necessary to perform services on our behalf and are contractually obligated to maintain the confidentiality and security of your information.

• Legal Compliance and Protection: We may disclose your information to comply with legal obligations, respond to lawful requests from public authorities, or protect our rights, property, or safety, or the rights, property, or safety of others. This includes sharing information with law enforcement agencies, regulatory authorities, or other third parties as required or permitted by law.

• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or use of your information, as well as any choices you may have regarding your information.

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Data Security

We take reasonable measures to protect the security of your personal information and to prevent unauthorized access, disclosure, alteration, or destruction of data. We employ industry-standard security technologies and procedures to safeguard your information, including encryption, firewalls, and secure socket layer (SSL) technology for data transmission. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

 

Your Rights and Choices

You have certain rights and choices regarding your personal information:

• Access and Correction: You may access, review, update, or correct your personal information by logging into your account settings or contacting us directly. We will respond to your request within a reasonable timeframe and take appropriate steps to verify your identity before granting access or making corrections.

• Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format. We will provide you with the requested information in a timely manner, subject to applicable legal requirements.

• Deletion: You may request the deletion of your account and associated personal information by contacting us at [contact email]. Please note that we may retain certain information as necessary for legitimate business purposes or to comply with legal obligations.

• Marketing Communications: You may opt out of receiving promotional or marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly. Please note that even if you opt out of marketing communications, you may still receive transactional or service-related communications from us.

• Do Not Track: We do not currently respond to "do not track" signals or similar mechanisms that indicate a request to disable online tracking of individual users.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other means of communication. We encourage you to review this Privacy Policy periodically for the latest information about our privacy practices.

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Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at support@nfg-crypto.com

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